FREE SHIPPING FOR ALL ORDERS OVER $75

FAQs

Welcome to the Steve Outfit FAQs page! Here, you’ll find answers to common questions about our products, shipping, returns, and more. If you don’t see your question listed, feel free to contact us at support@steveoutfit.com or call us at +1 682-472-0172.

Orders & Shipping

1. How long does it take to process my order?
We process orders within 2-4 business days. You’ll receive an email with tracking information once your order has shipped.

2. How long does delivery take?
Delivery typically takes 5-10 business days after your order is processed.

3. Do you offer free shipping?
Yes! We offer free shipping on orders over $75. A standard shipping fee of $4.99 applies to orders under $75.

4. Can I track my order?
Absolutely! Once your order ships, we’ll send you a tracking number via email.

5. Do you ship internationally?
Currently, we only ship within the United States.

Returns & Exchanges

6. What is your return policy?
We accept returns within 30 days of purchase. Items must be unused, unwashed, and in their original condition.

7. How do I initiate a return?
You can start a return by contacting us via email at support@steveoutfit.com or calling us at +1 682-472-0172.

8. How long does it take to process a refund?
Refunds are processed within 10 business days of receiving your returned item.

9. Is there a restocking fee?
No, we do not charge a restocking fee.

10. Can I exchange an item?
The fastest way to exchange is to return the item you have and place a new order for the desired item after your return is accepted.

Products

11. What products do you offer?
We offer high-quality sweatshirts and t-shirts designed for style and comfort.

12. How do I know my size?
Please refer to our size chart on the product pages for accurate measurements. If you need further assistance, feel free to contact us.

Payments

13. What payment methods do you accept?
We accept all major credit cards, debit cards, and secure payment options.

14. Is my payment information secure?
Yes, your payment details are encrypted and processed securely through trusted platforms.

Contact Us

15. How can I contact customer support?
You can reach us via:

If you have further questions, don’t hesitate to get in touch. Thank you for choosing Steve Outfit for your apparel needs!